Galaxy device users complain of sound issues while playing games

Some Samsung Galaxy device owners have complained about sound issues on their device while gaming. And while some say that this problem started with the latest One UI 4 update, others say it was there from the start.

The phones affected mostly include high-end versions including the Galaxy S10, Galaxy S20, Galaxy S21, Galaxy Z Flip 3, Galaxy Z Fold 2, Galaxy Z Fold 3 and Galaxy A52 5G.

Users say that the audio while gaming is either somewhat uniform or distorted, while it sounds just fine with anything else like listening to music, streaming, and the like.

It was initially thought that the problem was with Dolby Atmos, but turning it off didn’t make much difference.

This problem appears to affect the low and mid-range audio frequencies more and is more pronounced in phones with high-quality speakers, while wired or wireless headphones are not affected.

Surprisingly enough, when I turn on the screen recording function, the problem seems to be resolved. But certainly this is not an ideal or practical solution since it is not only heavy on resources, but also consumes a large amount of storage. Moreover, it is also said to disable the 120fps feature on supported games.

But despite the growing number of complaints, Samsung has yet to acknowledge this issue on any of its Galaxy devices. Hence, there is no solution between us.

Most of the official responses on the Samsung Members forum suggest resetting the affected phone as a possible solution but that doesn’t help at all.


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